Batemans Bay Nut Roasting Company – Terms & Conditions
Welcome to our website. By browsing and purchasing from this website, you agree to comply with and be bound by the following terms and conditions of use.
1. About Us & Pricing
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This website is operated by Holm Property Services Pty Ltd trading as Batemans Bay Nut Roasting Company.
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Our Australian Business Number is: 88685785522
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All prices listed on this website are in Australian Dollars (AUD) and are inclusive of GST (where applicable). We reserve the right to change prices without notice.
2. Purchasing, Payment & Security
When placing an order, we collect necessary personal details to verify your identity and ensure accurate delivery. To ensure the highest level of security, all payments are processed through a secure, encrypted third-party payment gateway utilizing Secure Socket Layer (SSL) technology. At no time do we see, record, or store your credit card information on our servers. We retain only your order details and contact information to fulfill your purchase and assist with any order modifications prior to dispatch.
3. Shipping, Delivery & Risk
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We ship Australia-wide using third-party couriers and Australia Post.
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Estimated delivery times are guides only and we are not liable for any delays caused by the courier service.
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Risk of loss, damage, or deterioration of the products passes to you (the buyer) once the order has been delivered to your nominated delivery address. Please ensure someone is available to receive the delivery or that there is a safe, cool place to leave it.
4. Product Availability & Pricing Errors
While we make every effort to ensure all products shown on this site are available and correctly priced, inventory or pricing errors may occasionally occur. If you purchase an item that is unavailable or incorrectly priced due to a system glitch or typographical error, Batemans Bay Nut Roasting Company reserves the right to cancel the order. In such events, we will contact you immediately to offer the choice of a full refund, an alternative product, or a store credit.
5. Product Shelf Life & Storage
As a general rule, our sealed products have a minimum shelf life of 9 months from the date of packing, unless specified otherwise on the packaging. To maintain freshness and quality, products must be stored in accordance with the instructions on the label (e.g., in a cool, dry place out of direct sunlight). If you have questions regarding shelf life, please contact us at info@baynuts.com.au prior to purchasing.
6. Food & Allergen Disclaimer
Batemans Bay Nut Roasting Company produces and packs nut products. While we maintain strict quality control and hygiene standards, our facility processes various tree nuts, peanuts, sesame, and other potential allergens. Additionally, because our products are natural agricultural goods, minor variations in color, size, and texture may occur between batches, and despite modern processing, the occasional shell fragment may remain.
7. Website Disclaimer
Batemans Bay Nut Roasting Company provides this website and its contents on an “as is” basis. While we strive for accuracy, we make no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, or suitability of the information, products, or graphics contained on the website for any particular purpose.
8. Copyright & Intellectual Property
All content, names, trademarks, imagery, and logos featured on this site are the property of Batemans Bay Nut Roasting Company or their respective owners and are protected by Australian copyright laws. You may not reproduce or use our material without prior written consent.
9. Legal Obligation & Governing Law
We reserve the right to use or disclose any information without notice or consent as required to satisfy any law, regulation, or legal request. These Terms and Conditions are governed by the laws of New South Wales (NSW), Australia, and any disputes will be handled under the jurisdiction of NSW courts.