Delivery & Shipping Policy
At Batemans Bay Nut Roasting Company, we want to ensure your freshly roasted nuts arrive in perfect condition. We ship Australia-wide to residential addresses, business addresses, P.O. Boxes, and Parcel Lockers.
Order Processing & Dispatch
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We aim to dispatch all online orders within 2 business days of receiving your order.
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Once your order has been packed and handed over to our freight partners, tracking details will be automatically emailed to you.
Our Shipping Partners & Times
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We primarily ship using Australia Post, and occasionally utilize reputable freight carriers and couriers depending on your location and order size.
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Shipping times vary depending on your location across mainland Australia and Tasmania. Delivery to capital cities usually takes 2–5 business days, while regional and remote areas may take longer.
Shipping Rates
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Shipping costs are calculated at checkout based on the weight of your order and your delivery destination.
Delivery & Authority to Leave (ATL)
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Please ensure your delivery address is accurate and safe for a package to be left.
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Unless specified otherwise at checkout, orders may be left in a safe place if you are not home. Because our products are perishable food items, Batemans Bay Nut Roasting Company is not responsible for products that spoil, melt, or go missing after they have been successfully delivered to your nominated address.
Questions? If you have any specific delivery requests or questions regarding processing and shipping times prior to placing your order, please reach out to us at info@baynuts.com.au or call 0423 327 705.
